Deka Lash, is one of the fastest-growing brands in the beauty business and we are looking for leaders to manage our studio. Are you such a leader? If so, bring your positive attitude and lash extension skills to us for a wonderful opportunity to grow with us.

This is a Full-Time position. Your time will be split between eyelash application and managerial duties. Although you will always be managing, we understand that you will also be applying lashes 60-70% of the time. Leading the staff will be 100% commitment.

Job Responsibilities:

Provide eyelash extensions personally, in addition to leading staff and managing the studio
Leading by example by modeling all activities through self-involvement
Maintaining the morale of lash artists through positivity, motivation, and support
Ensure Deka Lash branding and culture through consistency and continuity in all actions

Client-focused Responsibilities (as a Lash Artist)

Provide astonishing lashes
Educate clients on how to properly care for their lashes
Upsell memberships, services, and products
Engage clients with world-class service, including check-in/out

Client-focused Responsibilities (as a Studio Manager)

Encourage the highest level of customer service staff-wide
Respond professionally and in a timely manner to client experiences (both positive and negative) in person, on the phone, or via social media

Staff-focused Responsibilities

Coordinate and monitor the hiring and training of Deka Lash Studio Lash Artists
Phone screen and pre-interview; make interview/hiring recommendations
Manage, monitor, and mentor Deka Lash studio Lash Artists for ongoing success and future growth
- Schedule Monthly pack meetings to discuss goals, recognize staff, and review Monthly Refresher Sheets and Promotions
- Schedule timely meetings with each lash artist
- Create Action Plans
Create and manage staff schedules, including handling same-day staff call-outs
Responsible for 90-day and annual Lash Artist performance evaluations
Manage disciplinary actions involving Deka Lash studio staff, should they arise
Facilitate 1:1 development meetings with the lash artists
Facilitate and develop monthly agenda-based team meetings

Studio-focused Responsibilities

Exceed industry sanitation standards
Comply with and enforce Deka Lash Corporate policies, business practices, systems, and processes
Supervise and reinforce studio-level processes and systems
Monitor and respond to the studio email account
Monitor and respond to studio and staff reviews
Coordinate and lead local sales efforts (social media marketing, outreach, studio events)
Ensure all studio systems are followed such as proper opening/closing, delinquent account procedures, cash handling, bank deposits, and inventory management
Ensure the facility is clean, stocked, properly maintained, and operationally sound

Required Qualifications:

Currently licensed Esthetician or Cosmetologist
Positive, proactive, and a team player
Possess excellent leadership and management skills to create a positive, successful environment for staff and clients
Have a strong work ethic, integrity, and professional demeanor
Ability to multi-task and manage client and staff concerns in a timely and appropriate manner
Ability to foster a TEAM environment
Goal driven
Must be available to work during extended studio hours (including nights and weekends) There is flexibility for this.
Must be accessible when unforeseen issues arise outside of the working schedule
Previous management experience in the beauty industry is strongly recommended but not required

Job Benefits:

Awesome compensation for awesome work!
- Above industry-standard base pay per hour
- Commission on every service performed and every product sold
- High-potential gratuity income
- Participation in an all-studio bonus program
FREE lash services and discounts on products
Flexible, yet consistent, days and hours.

Compensation: $55,000.00 - $65,000.00 per year

At Deka Lash you have the opportunity to change a woman's life, give her confidence, and a lasting sense of beauty while working for a company that is committed to respect, culture, values, and community.

We have a responsibility to the communities we operate in, and strive to provide the best customer experience to our clients.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Deka Lash Corporate.

(if you already have a resume on Indeed)